Here’s all the important information you need to know about using our site and buying from us.
The Printshop/Jonathan Cole Photography Ltd (also herein referred to as “we”, “us”, “our” and “website”) welcomes you to our website. You are free to browse, without registration. The following sets out the terms and conditions that govern the use of our website. Your use of this website indicates your acceptance of these, without exception.
Our website uses software features known as “cookies”, which are small pieces of data that are stored on your hard drive when accessing a website. We may use them as follows: to allow us to know when users return to our website and which pages or services you access while there; and to gather information on an aggregate basis in order to identify the most popular areas of our website and make it easier for users to access them.
Where you submit an order to us you maybe required to submit to us your name, e-mail address, contact telephone number and credit or debit card details (together referred to as “personal information”). This information is stored securely on our servers so we may process orders and assist any queries that occur.
We keep your personal information confidential and will only use it in relation to your enquiry or order. Your personal information will not be passed to any third party organisation for marketing purposes. We reserve the right to disclose personal data to any third party which has a legal right to request such information.
When you order from our website all credit card payments are processed by Stripe under 256 bit secure socket layer (SSL) encryption to protect the confidentiality and integrity of your information from unauthorised access and disclosure. Your complete credit card number cannot be viewed by us or any outside party. We do not store any of your credit card information on our server. Information is protected by the use of security systems with encryptions and firewalls.
The photographs featured on this website are all owned by and copyright to Jonathan Cole Photography Ltd. You are permitted to share, post and link to these images through social media websites, but not to print, sell or otherwise share or profit from any imagery featured on this site.
When you make a purchase, you’ll receive a confirmation email to acknowledge receipt of your order and to provide you with an order number. Following this acknowledgement, if you require any information regarding your order please contact us at firstname.lastname@example.org quoting your order number. We will inform you as soon as possible by email if we identify a product or pricing error, if we are unable to get authorisation from your credit card or if we are unable to process your order for any other reason. We reserve the right to reject any offer to purchase by you at any time.
Under the distance selling regulations, you have a right to return your order for a full refund within fourteen days after receipt. However, you must take reasonable care of the item/s. You will be responsible for the shipping costs both to and from your address. To return your order you must advise us by email within seven days of receipt. All parcels are sent back at your own risk.
All prices exclude delivery charges. No item will be despatched until full payment has been received and cleared by the bank. We take payment via Stripe for all credit card payments.
A Discount Code is redeemable once, against a single transaction. Only one Discount Code may be applied against any single transaction. Discount Coeds expire twelve months after issuance.
Images are displayed as accurately as possible. However colours in the photos may slightly differ to the finished print.